Looking for benefits of mall security guards?
With the increase in business activities in shopping malls there is a change in culture and tend of friends and family heading over to the malls to fulfil their shopping need. Each day a lot of people rush to malls and shopping centers to visit the local shops, dine in, attend events and socialize with one another.
With this increase of business activity, we are often hearing news of theft related crimes. In recent times around 10% of all businesses are face theft every year, and it does not include other crimes like assault, robbery or vandalism. So, it is becoming very important to have adequate security measures so the customers, business owners and visitors feel safe and are safe guarded.
Most of customers & business owners feel safe once they see guards patrolling around in different areas of the mall and parking lots. With the presence of guards, it helps in discouraging criminals from theft and shoplifting once they feel they are being watched. And in any case a criminal plan to take any wrong actions, there are security guards to respond to the situation.
Malls these days are huge and crowded in nature where large number of people are gathered. With this huge crowd there are high chances of increase in criminal activity or violence. With the presence of security guards, they help provide a peaceful environment resending to any kind of situation and threat, defusing the situation. This is what security offices are skilled and trained for.
Let’s see some important benefits as listed below of having security guards at malls.
One of the key benefits of having the presence of security guards at malls is deter crime. The presence of having a security guard doing surveillance discourage criminal activities such as robbery, theft and vandalism. Experience and highly skilled security guards service has the ability to detect and foresee crimes and take necessary actions to prevent before it causes any loss of life or damage to property.
The presence of security guard will make the criminal think twice before committing a crime as he/she knows that someone is watching. The more deterrence you have the better it is. Surveillance systems can also be used along with highly trained and skilled security guards at malls to prevent any unfortunate satiations.
Criminals before committing the crime can find blind spots of cameras and security systems to get away, but the presence of security guards make it less likely a criminal knowingly will commit to a crime.
An active and rapid response to incidents is one of the most key benefits of having security guards. Trained & skills security guards from top notch security companies would respond to any unfruitful incident in a flash. Security guards are trained and skilled to provide first aid, take all necessary measures and perform CPR in crisis situations to keep people safe at malls until the emergency services has taken control over the situation.
Emergencies could include criminal activity, Fires, medical emergency or any other crisis situation taken place at the mall. The active respond to unfortunate events can prevent of loss of life or damage or loss to property & belonging. An early response to incidents can prevent from huge loss and mitigate the impact of the event.
Apart from providing security services and guarding the premises, security guards deployed at malls can also help in providing customer service. Visitors and customers arriving in the mall can take help from security personals asking about directions, answer their questions and providing other assistance.
This helps in enhancing customer experience visiting the mall making a good friendly atmosphere for visitors giving them a welcoming and friendly experience. This also helps increase footfall of customers in your mall and enhancing customer experience.
Parallel to providing sense of security to customers its equally important to enhance the customer experience. Security guards apart from being vigilant should also be comparative, friendly in nature, polite and help in assisting customers with their difficulties which are being faced with them while their time being spent in the mall.
With the increasing popularity of malls, it’s important to make customers experience good so that they can expect the visitor to turn out again resulting in customer loyalty and returning customer.
Security guards at malls can helping in assisting and enforcement of mall rules for customers and visitors. They can help in maintaining order in situations like overcrowding and special events in malls. Security guards have the capabilities of managing and controlling large crowds, enforcing the rules and regulations to prevent from any potential disturbance or bad situations resulting in further escalation.
On other hand security guards and also manage access control to ensure only authorized persons or individual can access the area as per the policy. Guards can limit entry of visitors by checking ID’s, verifying credentials and enforce protocols and prevent from unauthorized access which helps in maintaining proper rules, law and order situation and prevent from security breaches & theft.
If God forbid an unfruitful event has already taken place, security guards can also be considered a reliable witness to provide credible information and statements to the law enforcement authorities. Security guard is 3rd party trained professionals who can provide credible evidence of the incident.
The evidence can include details about the employee, suspect identification, all the information regarding the incident that took place. Security guards are trained professionals which can handle the situation pretty well and corporate with the law enforcement authorities.
As the security guards are more often first responders on the locations where emergencies, incidents or disturbance has taken place. They can become an integral witness in the crime situations which my help in legal proceedings.
Contact AB Securitas a security service company in Bangladesh for mall security guards in Bangladesh.
Editorial staff’s are at AB Securitas Bangladesh are experts in security guard services in Bangladesh.