Wants to know roles of a security guard?
Security guards have many responsibilities on their shoulders and the first and most important part of their job is protecting the people and assets. Trained security guards are passed through different screening tests and training sessions to make them fully aware of their duties and enable them to perform their roles with maximum efficiency and dedication.
If you want to find out the roles of a security guard then this blog is for you, stick to the end of the blog to learn about the roles of a security guard.
Emergency Response
Trained security guards are passed through emergency management training, this training is designed to allow the security guard to take appropriate actions in case of an emergency to reduce the risk of loss and cope with disasters smartly. If an emergency arrives, it’s the role of the security guard to take immediate action towards it.
These actions include urgent reporting to the concerned authorities, evacuating the place, and directing people to emergency exits. In some cases, security guards also provide first aid to the injured ones.
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Urgent Reporting and Observation
The role of a security guard is to keep the premises under keen observation and look for any potential threats. A security guard plays an important role in detecting a threat and is trained to report back to the concerned authorities immediately if any unforeseen situation takes place. When a threat is detected beforehand and urgent actions are taken this in turn reduces the loss and prevents further damage.
In order to keep an eye on the premises, security guards also perform routine inspections of different areas.
Access Control
Access control is one of the most crucial parts of the job for a security guard. Access control includes checking every visitor entering and leaving the premises, not allowing visitors to enter the restricted areas, and keeping a strict security check for data and other records rooms with confidential information. Strict security checks are conducted at the entrance gate to prevent any visitor from entering the premises with any hazardous item.
It is the role of the security guard to check the identification of each visitor before allowing them to enter the premises. Other important procedures included in access control are metal detection and bag checks.
Customer Service
Apart from providing security, it is the role of the security guard to provide better customer service and cater to each visitor politely and respectfully. Security guards are responsible for directing visitors to the lobby or information desk and in case any visitor gets confused about finding the exit they should be there to help the visitors.
Enforcing Safety Protocols
In case of a medical emergency or criminal activity, security guards must enforce safety protocols immediately to prevent loss. This includes urgent reporting, providing first aid, evacuating the scene, and taking appropriate actions to prevent criminal activity. By enforcing safety protocols, a security guard ensures the safety of people and property.
Monitoring and Surveillance
It is the role of a security guard to monitor and provide 24/7 surveillance, they are trained to make use of CCTV cameras and other security devices to make sure no suspicious person or activity is seen around the office. If a suspicious activity is suspected it is their duty to inform immediately and perform prerequisites to avoid any loss.
Detail Report of Incidents
If an unexpected situation or emergency takes place, it is the duty of security guards to immediately handle the situation calmly, this also includes relieving stress among the public in a panic situation. After the incident, they are asked to write a detailed report of the incident and learn from their mistakes to come out with an even more efficient performance for tackling high-pressure situations.
Apart from the duties mentioned above, there are some other important things a security guard should take into consideration. These include being punctual and working with dedication. Additionally, they should wear their uniforms at all times at work and should make sure their uniform is clean and tidy.
A security guard should also have great communication skills to communicate respectfully to visitors and guide them correctly if they have any queries. A security guard should look and talk professionally this is the most important part of their job.
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Editorial staff’s are at AB Securitas Bangladesh are experts in security guard services in Bangladesh.